The Obsidian Difference

Security Built for Accountability, Not Appearances

Obsidian Security was built for clients who understand that security is not a staffing exercise. It is a risk control function.

Incidents are rarely judged only on what happened in the moment. They are judged on decision-making, supervision, and documentation afterward. Our approach is designed to reduce liability exposure by ensuring security operations are clear, supervised, and defensible.

We do not compete on headcount or price. We operate at a higher standard, intentionally.

Experience That Shapes Outcomes

The leadership behind Obsidian Security brings decades of real-world experience across law enforcement, military operations, and luxury hospitality environments. That experience directly informs how our officers are trained, supervised, and deployed.

This is not theoretical expertise. It is operational.

Leadership & Oversight

Ben - Qualifying Party

26 Years Phoenix PD

Lead Detective / Instructor

Ben’s career in law enforcement established the foundation for Obsidian’s reporting standards, escalation protocols, and legal boundaries. His experience ensures officers operate lawfully, safely, and within clearly defined authority, reducing risk for both clients and personnel.

Mike - Associate

Ben - Qualifying Party

Former U.S. Army PSYOP

DoS DSS /General Instructor

Mike’s background informs Obsidian’s approach to communication, de-escalation, and behavioral assessment. Training is designed around decision-making under pressure, not rote compliance, and is customized by in-house certified instructors.

Dustin - Associate

Ben - Qualifying Party

Dustin - Associate

10 Years luxury Hospitality Security
Former Director of Safety and Security

Dustin’s leadership experience in high-expectation hospitality environments ensures Obsidian officers maintain a professional, service-calibrated presence. His oversight reinforces consistency, discretion, and brand-positive interaction across guest-facing properties.

How Experience Changes Operations

Leadership experience is not a marketing point — it is a control mechanism.

At Obsidian, it translates into:

Clear decision boundaries for officers
Training overseen by certified, in-house instructors
Active supervision rather than remote or theoretical oversight

Consistent enforcement of standards across all shifts
Reporting and documentation designed to withstand scrutiny

This structure is what allows Obsidian to deliver predictable, professional security operations, even during high-stress periods, staffing challenges, or incident response.

The Obsidian Training Standard

Training is structured, documented, and scenario-driven, covering: Every Obsidian officer completes Tier 1 in-house training within 90 days of hire, with ongoing reinforcement thereafter.

De-escalation and professional communication
Legal responsibilities of private security
Patrol methodology and observation standards
Incident response and escalation

Report writing and documentation
Fire safety and basic medical response
ADA and EEO compliance
Hospitality-calibrated conduct and professionalism

Training is not treated as a checkbox. It is a continuous control.

Built for Hotels, Offices, & HOA's

Hospitality

Office Environments

Guest interaction and lobby presence

Floor patrol expectations

Noise and disturbance response

Parking and exterior oversight

Support-only eviction and trespass protocols

Office Environments

Access control and visitor management
Vendor verification
Garage and stairwell patrols
Workplace incident response

HOA Communities

Office Environments

HOA Communities

Amenity and common-area patrols
Resident interaction standards
Parking and fire-lane documentation
Gate access procedures

Noise and disturbance reporting

Our standards are applied differently depending on environment, risk profile, and public interaction.

Why Our Services Cost More — and Why That Matters

Risk is expensive. Competence is not.

Our pricing reflects the systems required to deliver consistent, defensible security operations:

Experienced supervisory oversight
In-house certified instructors
Higher hiring and screening standards
Better-trained officers

Disciplined documentation and report review
Reduced liability exposure
Lower turnover and greater professionalism

The cost of a security failure is rarely measured in hourly rates.

A Security Partner — Not Just a Vendor

Obsidian Security approaches every site with the same expectation we would have for our own assets: clarity, professionalism, and accountability.

If your organization views security as part of its risk management strategy, not simply coverage, we may be a strong fit.

Contact us to request a structured site review.

Contact us today for a free site visit and consultation.

Risk Is Expensive. Competence Is Not.™ is a trademark of Obsidian Security LLC. Registration pending.

AZ DPS #: 1824064

The Obsidian Difference

Security Built for Accountability, Not Appearances

Experience That Shapes Outcomes

Leadership & Oversight

Ben - Qualifying Party

Ben - Qualifying Party

Ben - Qualifying Party

Mike - Associate

Ben - Qualifying Party

Ben - Qualifying Party

Dustin - Associate

Ben - Qualifying Party

Dustin - Associate

How Experience Changes Operations

Leadership experience is not a marketing point — it is a control mechanism.

The Obsidian Training Standard

Built for Hotels, Offices, & HOA's

Hospitality

Office Environments

Office Environments

Office Environments

Office Environments

Office Environments

HOA Communities

Office Environments

HOA Communities

Our standards are applied differently depending on environment, risk profile, and public interaction.

Why Our Services Cost More — and Why That Matters

Risk is expensive. Competence is not.

The cost of a security failure is rarely measured in hourly rates.

A Security Partner — Not Just a Vendor

Contact us today for a free site visit and consultation.

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